Here's the info on that book that I spoke about. It has been a very worthwhile read so far. I can't wait to read more.
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This blog is for the thoughts, ramblings, and happenings of the Top Source Referral Networking Group. Tops Source is a group of business men and women from unique occupations that meets on a weekly basis for the express purpose of developing trusting relationships that will allow us to feel confident passing business back and forth to each other with the goal of growing each other's bottom line. www.referralgivers.com
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I am going to go check this out, listening is the single most important thing when qualifying, building and, servicing customers. Customers HATE when they are offered products or services that have NOTHING to do with what they are asking for or even doing. Its the biggest waste of time, and time we know as business owners is the most valuable thing we have.
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