Showing posts with label networking. Show all posts
Showing posts with label networking. Show all posts

Tuesday, January 12, 2010

Banish Approach Anxiety and Make the Sale!

Here is an article I read this morning on Keith Ferrazzi's Blog
Posted on January 12th, 2010 by Sara Grace
The hardest challenge is to be yourself in a world where everyone is trying to make you be somebody else. - e. e. cummings.

I don’t care how good you are: If you’re in sales, you struggle with approach anxiety. There's been a time where you've psyched yourself out of a successful meeting because of self-doubt.

And we’re all in sales, whether you’re selling paperclips, companies, or ideas. Are you dating? You’re in sales too!
Here’s a five minute mental routine that you can use before calls, meetings, networking events, and presentations to calm your anxiety, get yourself grounded and ready to be your best self.

1. Create an authentic environment around you. How? Take a deep breath. Relax. Prepare to let the other person see who you are and what you have to offer—your concern, your interest, your passion, your intelligence, your skill. Listen to that authentic inner voice. Meditate for several minutes or just take a few deep breaths.

2. Suspend your prejudice. This is a mindset shift. Prepare to walk into every situation with as few assumptions as possible. Look for ways to express your interest in and concern for the other person. It means opening your mind to the possibility that the person or people you’re meeting are individuals you could care about.

3. Project the positive. Once you’ve found your inner voice and know you’re speaking authentically, from there it’s a simple step to projecting positive feelings onto other people—the kinds of feelings that will help to bridge the gap between you and establish a welcoming, safe environment for the other person. Expect the best!

Take five minutes to walk through these three steps before your meeting or event. Bring a cheat sheet if it helps!

Wednesday, December 30, 2009

Tuesday, December 29, 2009

Do You Make These 10 Mistakes When You Blog?

I found this article. I learned this and thought you might be able to glean some knowledge from it as well. Let me know what you think.

Chris

Do You Make These 10 Mistakes When You Blog?

Assuming you want to increase your blog traffic, there are certain mistakes you must avoid to be successful. If you commit these mistakes, your traffic will never gain momentum. Worse, it may plateau or begin to decrease.








Photo courtesy of ©iStockphoto.com/VisualField

How do I know? After writing more than 1,000 posts and receiving more than 20,000 comments, I have made most of the mistakes you can make—numerous times. As a result, I have begun to see certain patterns emerge. These are my top ten traffic-killers.



Mistake #1: You don’t post enough. Hobby bloggers may go weeks between posts. But frequency is what separates the men from the boys. You cannot build solid traffic without frequent posts. I have seen time and time again (via Google Analytics) that there is a direct correlation between frequency and traffic. The more I post—within reason—the greater my traffic.

Mistake #2: You post too much. Yes, this is possible, too. I don’t need to hear from anyone more than once a day—unless it is a group blog or a news site. You would do better to focus on writing one really great post a day rather than several mediocre ones. The trick is to find your frequency sweet spot. For me, it is four to five posts a week.

If a post starts getting too long, consider breaking it up into several posts.Mistake #3: Your post is too long. Seth Godin is the master of the short, pithy post. His are usually in the 200–400 word range. I shoot for less than 500 words. But I often post 750 words and sometimes more. You can get away with this if your posts are “scannable”—that is, you make use of subheads, lists, and other devices that keep people moving through your content. If a post starts getting too long, consider breaking it up into several posts.

Mistake #4: You don’t invite engagement. When I talk about “engagement,” I am referring to a combination of page views, reader comments, and social media mentions. Postrank.com is a great tool for measuring this kind of engagement. The posts that generate the most engagement for me are those that are controversial, transparent (especially about failure), and open-ended. This is why I try to end every post with a question.

Mistake #5: You don’t participate in the conversation. When bloggers don’t participate in conversation by commenting on their own posts and responding to their readers, it is like hosting a party at your home, making a brief appearance, and then disappearing. In any other context, this behavior would be perceived as rude or odd. The same is true in blogging. People want to have a conversation—with YOU.

When you use subheads, lists of bullets or numbers, it draws readers in by making your content accessible. Shorter paragraphs also help.Mistake #6: You don’t make your content accessible. Since I am in the publishing business, I often get asked if I think people are reading less. The simple answer is “No.” In fact, I think they are reading more than ever. But they are reading differently. Readers have shorter attention spans. They are scanning content, looking for items that interest them. When you use subheads, lists of bullets or numbers, it draws readers in by making your content accessible. Shorter paragraphs also help.

Mistake #7: You don’t create catchy headlines. According to Brian Clark, who runs the must-read site, CopyBlogger, “on average, 8 out of 10 people will read headline copy, but only 2 out of 10 will read the rest.” This means your headlines are the most important thing you write. Fortunately, Brian has an entire series of posts called “How to Write Magnetic Headlines.” I suggest you read every post.

Mistake #8: Your first paragraph is weak. This is critical. Assuming that you have written a great headline, people will next read your first paragraph. You must use this paragraph to pull them into the rest of your blog post. Start with a story, a promise, or a startling fact. The idea is to grab their attention and hang onto it. Many bloggers spend too much time trying to setup the post or provide context. Just get to the point.

Mistake #9: Your post is off-brand. I have often been guilty of this one. If you are a hobby blogger, you can get away with the occasional post that strays from your primary message or brand. But if you are trying to build traffic, you need to find an editorial focus and stick to it. A tighter focus leads to higher traffic. This is why I have tried to narrow my own focus to three areas: leadership, social media, and publishing. If I want to write on something else (e.g., fitness), I do so through one of these three lenses.

Mistake #10: Your post is about YOU. Unless you are a mega-celebrity, readers don’t care about you. Not really. They care about themselves. They want to know what’s in it for THEM. Your personal stories can be a doorway to that, but in the end, the best posts are about your readers’ needs, fears, problems, or concerns. Always ask, “What’s the take-away for my reader?”

There are other mistakes, too; I doubt this list is exhaustive. But I think I have covered the major ones. If you can avoid these, you will be well on your way to increasing your traffic and growing your audience.



Question: What other traffic-killers have you witnessed as a blogger?

Thursday, November 19, 2009

The HUGE Mistake People Make with Email, and 7 Tips to Avoid It

Another Great Keith Ferrazi blog post


Posted on November 19th, 2009 by Keith Ferrazzi
Every email you write is an opportunity to strengthen a relationship.

If, in the grind of daily business, you’re wasting that opportunity, you’re making a huge mistake.

Email has become a primary means of communication inside companies and across divisions - sometimes even just across a cube division! Are you going to wait for a face-to-face, or until you're sauced at the Christmas party to be kind and conversational, and talk to someone besides the guy at the desk next to you? No!

Here are 7 tips to maximize relationship development – and ultimately, team performance – in your intra-office emails.

Hey, Boss: Don’t be afraid to email your boss. In a recent IBM study, researchers found that employees with strong email links to a manager produced an extra $588 of revenue per month over the norm. (If your manager gripes, share the study: http://smallblue.research.ibm.com/publications/Utah-ValueOfSocialNetworks.pdf.)
Cross Divisions: In that same study, they found that employees who wrote to a more diverse circle of recipients created more revenue. So think broadly when reaching out to colleagues for help in problem-solving or for information.
P’s and Q’s: We email the same people over and over again. Sometimes that means we drop the niceties. When email becomes an ongoing conversation, that’s OK. But in your general practice, take the extra second to include a salutation or a “thank you.” Also: Reread and edit emails before sending.
The Spastic Blackberry: Ever hastily read an email and sent a reply while you’re in the middle of something else – walking, having lunch, boarding a plane – and realized later you’d created confusion in your less-than-well-thought-out response? (My staff has taken me to task for this, since I’m so often on the road, and I’ve worked hard to improve it!) Resist the urge to multitask so much you don’t give each communication the respect and focus it deserves.
Brevity and Levity: Make emails as short as possible (shoot for 50 words or less) and don’t be afraid to show personality and throw in some humor. Stay focused on the message, of course, but enjoy writing it.
Universal Currency: Emails are a wonderful ground for universal currency – i.e. genuine compliments. Why not add a “PS” to at least one message a day, complimenting a colleague on something he or she’s done well?
Provide a Service: The event planner at my company sends the entire office brief, bi-weekly updates on fun stuff upcoming in LA. The emails put everyone in a good mood, and they’re a great emblem of her personality (outgoing hostess-with-the-most-ess). What service could you offer? It might be related to your job, or it might be a hobby or a passion that has universal appeal. You don't need to spend much time on it; the key is to do it regularly.

Tuesday, October 27, 2009

5 Time Management Tricks for More Joy, More Friends, More Clients

Another really good blog entry by one of my favorite authors, Keith Ferrazzi. Let me know if you agree. Post a comment.


by KEITHFERRAZZI on OCTOBER 27, 2009
A common reaction I get when I teach people my relationship building system is, “My schedule’s killing me! And now you want me to fit in all these pings and calls and meetings and dinners and…?”

Here are my favorite tips for making all those important relationship building activities fit inside the schedule you already have – no add-ons!

1. Blend Not Balance. Blend your personal and professional life, rather than trying to keep them in separate worlds. Don’t be afraid to mix friends with colleagues and associates during evening and weekend socializing.

2. Clone meetings. Don’t make the mistake of thinking that every meeting needs to be one-on-one. Look for opportunities to introduce members of your network; you can’t clone yourself, but you can double or triple up the number of people you’re seeing in any given hour. If you are savvy about who you match up, the meeting will be more beneficial for everyone involved.

3. Imbed it. Imbed relationship-building activities into your daily, weekly, or monthly schedule. For example, you might use a concentrated 30 min a day for proactive pinging. You might send a weekly group email. You might reserve noon every Friday for lunch with a new person. Find a routine activity that works for you.

4. Use your taxi time. We all have wasted time slots; they’re wasted because we’re not prepared to use them. So carry around your contact lists; dedicate that “free time” to texting, email, calling, and tweeting. (For info on managing time specifically for social media, check out Amber Naslund’s blog post.)

5. Make it fun. Don’t think of it as a networking chore. Every opportunity to connect with someone is an adventure! Discover the joy in it and you won’t feel like it’s (ugh) more work.

NOW: How about you? What are your favorite time-management techniques? I’ll be gathering comments to include them in an upcoming webinar, so make sure you include your full name and web site link, if you have one. Can’t wait to see what you come up with.

Thursday, September 24, 2009

Five Tricks to Set New Contacts at Ease in 10 Seconds Flat

by KEITHFERRAZZI on SEPTEMBER 22, 2009

Few have strength of reason to overcome the perceptions of sense.
- Samuel Johnson

geico-caveman-relaxing1You have about ten seconds before a person decides, subconsciously, whether they like you or not. In that short period of time we don’t exchange a lot of words; our judgment is mostly based on nonverbal communication.

Why? Anthropologists tell us that we’re thinking like cavemen. Deep in our genetic code, we are conditioned to be afraid of strangers. Will they eat us or feed us? That’s why we form first impressions so quickly; we have to decide whether or not it is safe to approach.

How do you get someone who doesn’t know you to feel comfortable talking?

This is not the time to play hard-to-get, keep a distance, or play mysterious. Instead, take the initiative in creating a welcoming impression. People are wowed by social decisiveness when it’s offered with compassion and warmth. How another person perceives you is determined by a number of things you do before you utter your first word.

1. First, give the person a hearty smile. It says, “I’m approachable.”

2. Maintain a good balance of eye contact. If you maintain an unblinking stare 100 percent of the time, that qualifies as leering.That’s plain scary. If you keep eye contact less than 70 percent of the time, you’ll seem disinterested and rude. Somewhere in between is the balance you’re looking for.

3. Unfold your arms and relax. Crossing your arms can make you appear defensive or closed. It also signals tension. Relax! People will pick up on your body language and react accordingly.

4. Nod your head and lean in. Meanwhile, we cautious about invading the other person’s space. You just want to show that you’re engaged and interested.

5. Learn to touch people. Touching is a powerful act. Most people convey their friendly intentions by shaking hands; some go further by shaking with two hands. My favorite way to break through the distance between me and the person I’m trying to establish a bond with is to touch the other person’s elbow. It conveys just the right amount of intimacy, and as such, is a favorite of politicians. It’s not too close to the chest, which we
protect, but it’s slightly more personal than a hand.

Question: Has anyone out there had success in consciously developing these nonverbal skills?

Tuesday, September 22, 2009

Four Steps to Organize Your Network for Powerful Pinging

by KEITHFERRAZZI on SEPTEMBER 8, 2009

game_planFailing to plan, as they say, is planning to fail. So it goes with outreach. Most people’s efforts are scattershot. But if you want to make the most of your network – and give the most to your network – you need to get organized.

Here’s the method I use to make maintaining my network of contacts, colleagues, and friends easier. It’s a strategy that can be adapted for use with any number of applications out there today for tracking contacts. The basic steps are: Categorize, Prioritize, Track, and Schedule Weekly Outreach.

1. Divide your network into categories. There’s no standard method here. Create a segmentation that works for you and your objectives. Personally, I use five categories: Personal, Customers, Prospects, Important Business Associates (which includes both people I’m in business with, and people I plan to be), and Aspirational Contacts. The “personal” category I don’t include on call lists, because these are people who I’m in contact with organically; the relationship is established, and when we talk, it’s as if we’d been in touch every day. 2. Prioritize the list to decide how often to contact each person. I’ll go down my master list (which includes all the categories) and add the numbers 1, 2, or 3 next to each name. A “1” gets contacted at least each month; a “2” gets a quarterly call or email; a “3” I try to reach once a year, probably through a group communication like a holiday card.

3. Schedule weekly outreach. I do this by segmenting my network into call lists. In time, your master list will become too unwieldy to work from directly.Your call lists will save you time and keep your efforts focused. They can be organized by your number ratings, by geography, by industry, and so on. It’s totally flexible. I make a habit of reviewing my master list at the end of the week and crosschecking it with the activities and travel plans I have for the following week. In this way, I stay up-to-date and have my trusty lists at my side all week long.

4. Track your outreach. Each time I reach out to a person, I like to include a very short note next to their name telling me the last time I contacted them and how. If last month I sent an e-mail saying hello to a potential customer rated “1,” this month I’ll give a call.

With a plan in place, I guarantee you’ll keep in touch with people you otherwise would have forgotten – until the moment you needed them. In other words, TOO LATE!


Monday, September 14, 2009

Seven People You Should Know (Besides Kevin Bacon) to Connect with Almost Anyone

by KEITHFERRAZZI on SEPTEMBER 14, 2009

kevinbaconThe thought of being obligated to another hundred or so people—sending birthday cards, dinner invites, and all that stuff that we do for those close to us—seems outlandishly taxing.

Only, for some, it’s not. These people are super-connectors. People like me who maintain contact with thousands of people. The key, however, is not only that we know thousands of people but that we know thousands of people in many different worlds, and we know them well enough to give them a call.

So here’s the good news for those of you who aren’t so aggressively social: Once you become friendly with a super-connector, you’re only two degrees away from the thousands of different people we know.

Connectors can be found in every imaginable profession, but I’m going to focus on seven professions where they most commonly congregate. Each of these kinds of connectors provides me with a link to an entire world of people, ideas, and information that, in a very significant way, has made my own life a little more fun, helped my career along, or made the businesses I worked for more successful.

1. Restaurateurs
Being a true-blue connector is a requisite for most people who own restaurants. The success of their enterprise depends on a core group of regulars who see the restaurant as a home away from home. And it’s quite easy to get to know a restaurateur: Become a regular.

2. Headhunters
Recruiters. Job-placement counselors. Search executives. They are like gatekeepers. Instead of answering to one executive, however, the really successful ones may answer to hundreds of executives in the field in which they recruit. Headhunters are professional matchmakers, earning their wage by introducing job candidates to companies that are hiring.

Can anyone contact a headhunter? To be honest, headhunters prefer to be the one contacting you. But if you’re careful about not trying to sell yourself and instead offering them access to your network, they’ll be receptive

3. Lobbyists
Well informed, persuasive, and self-confident, lobbyists are generally impressive networkers. By virtue of their job, they are intimately familiar with the ways of large organizations and how local and national government work. They are almost uniformly passionate people whose goal is to sway politicians to vote on legislation in a way that favors the interest they represent.

How do they work? Lobbyists will often host cocktail parties and dinner get-togethers, allowing them to interact with politicians—and their opponents—in a casual atmosphere. Their more grassroots efforts involve long hours spent on the phone and in writing letters, trying to rouse the community to get involved behind an issue. All of which makes them a rather easy group to please. Can you hold an event for them? Volunteer your services? Refer other volunteers to their cause? Introduce them to potential clients?

4. Fundraisers
“Follow the money” are words fundraisers live by. They know where it is, what it will take to get it, and most important, who’s most likely to give it away. As a result, fundraisers, whether they work for a political organization, university, or nonprofit group, tend to know absolutely everybody.

5. Public relations people
PR people spend their whole day calling, cajoling, pressuring, and begging journalists to cover their clients. The relationship between media and PR is an uneasy one, but at the end of the day, necessity brings them together like long-lost cousins. A good friend who works in PR can be your entrée into the world of media and, sometimes, celebrity.

6. Politicians
Politicians at every level are inveterate networkers. They have to be. They shake hands, kiss babies, give speeches, and go to dinners, all in the name of gaining the trust of enough people to get elected. The stature of politicians is derived from their political power rather than their wealth. Anything you can do to help them gain power with voters, or exercise power in office, will go a long way to ensuring you a place in their inner circle.

7. Journalists
Journalists are powerful (the right exposure can make a company or turn a nobody into a somebody), needy (they’re always looking for a story), and relatively unknown (few have achieved enough celebrity to make them inaccessible).

These are seven different professions tailor-made for superconnectors. Reach out to some. And there are others—lawyers, brokers, etc. Become a part of their network and have them become a part of yours. Seek out ideas from people you don’t ordinarily talk to who inhabit professional worlds you don’t ordinarily travel in.

In one word: Connect. In four better words: Connect with the connectors.